After Hours Emergency
From the 4 October 2021 the Ark Animal Hospital has partnered with vetchat.com.au to provide you the best and affordable afterhour service for your pet.
If your pet has a life-threatening critical illness or injury and requires immediate assistance please go to vetchat.com.au for a vet consultation. These vet consultations are via video or live message but if your pet needs emergency surgery or hospitalisation, Vetchat will contact us directly if needed and we will meet you at the clinic.
VetChat will provide support and triage when we are closed and should your pet require emergency critical care, VetChat will alert us.
After hours triage charges*:
$39.95 per consultation (or $59.95 midnight – 6am)
(*additional clinic consult charges will apply if called out)
We provide the highest standard of veterinary care for your pets when they need it. Rather than referring out-of-hours emergencies to another hospital the vets who know and love your pets are there, rostered through the night, to take expert care as it is needed and you can immediately discuss your concerns.
You are also welcome to drop in to our clinic during opening hours.
When should you call for emergency after-hours help?
Ultimately this decision is yours, but we would consider it to be an emergency if your pet:
- has lost consciousness
- is having seizures
- is having difficulty breathing
- has eaten rat bait, a cane toad or another poison
- is bleeding uncontrollably
- was in a serious dog fight
- has been in labour for more than 2 hours without delivering a puppy or kitten
- was bitten by a snake
- has broken bones
- has bloody diarrhea